• Created a PRD for a Climate Innovation KPI Dashboard Platform, part of a European initiative. The PRD provided a primary blueprint for development.
• Designed user-centric interfaces for a new SaaS product and a WhatsApp conversational app for Adaptiv Personalized Learning. Used high-fidelity Figma prototypes and iterative testing to enhance usability, improving engagement and reducing onboarding friction with a projected 10% increase in sign-ups.

• Worked with product managers and engineers in agile sprints to deliver UX improvements.
• Conducted competitor analysis to improve information architecture, contributing to higher feature adoption.
• Designed prototypes and system components, helping simplify user flows and support collaboration.
• Assisted usability testing, which boosted task completion by 10%.

• Led global ELT projects' brand/layout design, collaborating with cross-functional teams to deliver inclussive, high-quality courses.
• Managed freelancers, organised and project managed production processes.
• Developed scalable brand design, templates/systems for multi- title ELT series, ensuring brand consistency and ease of use across global markets.
• Art-directed The Wheels series, finalist in the 2020 ELTons Award for Excellence in Course Innovation.

Completed first year of DEUG in English & North American Literature and Civilisation.

AI-infused task management app for a CSA scheme, recognised as a best-practice project.

Co-Scrum Mastered and led UX research for a sustainable travel app with CO₂ tracking. Designed and tested interactive prototypes.

Designed an early stage AI-powered language learning prototype using Synthesia to create realistic conversational interactions, based on prior research, supporting language learning.