Founder at Thinking Abacus
A design and technology studio exploring new forms of human–AI interaction
Fran Abenza
Design Engineer · AI & Product Design
Copenhagen
Design engineer building AI products end to end: interface, agent logic and model integration. Two years forward-deployed at Supernal shipping an AI-native CRM, voice agents and recruiting assistants for clients in sales, education and hiring. Winner of the 2026 Cursor Builder Battle. Cognitive Science background with a lasting interest in tools for thought, HCI and decision-making, and a soft spot for teaching.
Skills & Tools
Design
Design SystemsAdvanced PrototypingUX StrategyAXDXA/B testingLearning ScienceFigma
Engineering
PythonAgents SDKGenerative UIGPT-LiveWebRTCEvaluation-Driven Optimization
Applied AI
Harness EngineeringLoop EngineeringDreamingStructured OutputsProgressive Tool DisclosureModel fine-tuningAgentic RAGLangChain
Languages
EnglishSpanish
Experience
Forward Deployed Engineer at Supernal
Designed and shipped AccountOS, Supernal's internal CRM, MCP-first: agents and people work on the same records as first-class, attributed actors, so every change, human or agent, is traceable and reversible. Consolidating three separate tools into one platform used by every department. Linear-inspired flexible views let each team shape the same records to its own workflow.
Supported Sales team by prototyping thought-provoking solutions for early leads and expanding accounts.
Built an AI-powered Sales hub for Sunflower Wellness from scratch. Incorporating agentic guardrails to restrict unsafe or prohibited orders.
Created Olivia, an outbound admissions voice agent for Stanbridge University that matched the human team's conversion rate from day one. Designed the call-review interface that made her hillclimbable for a non-technical admissions team: every call reviewable, every failure automatically flagged, every fix measurable against the following week's ~1,400 calls.
Built Owner’s custom Salesforce interface, giving teams focused record editing with project-level field permissions and an audit trail.
Created Candace for Invisible, a Greenhouse-connected AI assistant that gives candidates personalized interview guidance and lets recruiters query hiring data through Slack.
Head-hunting
NLP4ALL developer at Aarhus University - Interactive Minds Center
Denmark
Redesigned and extended NLP4ALL, an interactive platform for learning natural language processing through experimentation.
Built gamified interpretability engine.
Created Figma prototypes and used A/B testing to explore interface improvements.
Founder at Learning by the Way
India
Founded an education technology venture exploring personalized learning, drawing on cognitive science and learners’ goals and interests.
Senior Tech Associate at Cognizant
Ireland
Supported Google Maps operations and data updates.
Took initiative to improve workflows by modifying internal tools, progressively taking on more technical work.
Projects
Ikipond
Ikigai crafting and opportunity engine
Education
Aarhus University
Engaged Auditor in Cognitive Science
Business Academy Aarhus
Academy Profession Degree in IT & Technology
Coursera
Specialization in Deep Learning
Testimonials
“Fran is our most senior engineer on the team. He’s incredibly multi-dimensional—not only is he the most experienced agentic AI engineer here, but he’s also deeply artistically minded. Fran plays a huge role in how we go to market, how we further develop and mature our product, and how people engage with it.”
Johnny Borbone — Operations Leader at Supernal