Nalin Kapoor

Product Designer

India, IST (GMT+5:30)

nalinkapoor13@gmail.comnalinkapoor.framer.website

About

I am a designer with previous experience in hospitality and customer management. I focus on solving problems with a balance of product experience, user needs, and business goals. Right now, I’m deep into designing and prototyping with different AI tools and learning their potential as well as limitations.

Experience

Jul 24 – Nov 24

UX Intern at Zemoso Technologies

Remote

  • Designed an enterprise-grade SaaS platform for frontline managers, integrating AI agents to streamline employee request management and reduce managerial workload.
  • Conducted in-depth research and prototyped a User Management platform to efficiently handle users and user groups across multiple applications.
  • Researched and designed a Security Information and Event Management (SIEM) system to record user sessions and address organizational security challenges.
  • Leveraged first principles thinking to deconstruct and solve complex problems, ensuring clear communication with stakeholders through the pyramid principle.
Aug 18 – Jul 19

Step Associate at Trident Hotel

Bhubaneswar, India

  • Managed the hotel's Front Office, handling a range of duties including concierge and bell desk services, guest check-in/check-out, and reservations
  • Received two Kudos Cards from the Hotel General Manager at Trident Bhubaneshwar for providing excellent customer service as a Front Office Associate

Education

Mar 24

Masters’ Union

Mastercamp in User Experience Design

India

May 22

Oberoi Center of Learning and Development/IGNOU

Bachelor’s in Tourism Studies

India

Projects

Oct 24 – Dec 26

Multi-Agent AI-Assisted Workflow for Frontline Managersnalinkapoor.framer.website/Projects/multi-agent-ai-assisted-workflow-for-frontline-managers

Skills

Tools

FigmaFramerLovableV0CursorRiveMiroNotion

Key Skills

UX/UI DesignWeb Design & No Code DevelopmentUser Research Design Sprints Artificial Intelligence (AI)Information ArchitectureWireframing & PrototypingProduct StrategyDesign ThinkingDesign SystemsProblem Solving
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