Language Quality Assurance for Japanese-to-German game localization. Verified translation accuracy, naturalness, contextual appropriateness, and in-game UI consistency. Feedback and revision proposals managed in Google Sheets across a multinational English-speaking team.

• Identified and documented translation issues across linguistic, contextual, and UI alignment dimensions
• Communicated findings and corrections in English within a multicultural remote team

Core member of the CRM division, leading Microsoft Dynamics 365 implementations from requirements through go-live and post-launch support. Acted as the primary liaison between clients and the development team.

• Implementation, configuration, and customization of Dynamics 365 (Sales, Customer Service, Marketing)
• Requirements gathering and specification definition through client workshops
• Task coordination and progress management with development team via Azure DevOps
• CRM customization and development support using JavaScript and SQL
• Business process automation using Power Platform (Power Automate, Power Apps)
• CI/CD pipeline setup and automation environment configuration
• Creation of system operation manuals and technical documentation
• Delivery of client-facing system training sessions
• Successfully drove CRM implementation projects as the client-developer bridge, ensuring smooth delivery and stakeholder alignment
• Built Power Platform workflows and business applications that measurably improved operational efficiency
• Designed reusable workflow templates and tooling for future project scalability
• Established comprehensive internal and client-facing documentation, improving knowledge sharing and operational continuity
• Led small project teams as project lead, coordinating tasks and managing progress

Managed website development and social media operations during university studies. Handled content creation, SEO optimization, and visual asset production in direct collaboration with the client.

• Website updates and development using WordPress
• Web content production using HTML, CSS, JavaScript, and Markdown
• Social media account management and content planning
• SEO-optimized article and post creation
• Graphic and thumbnail design for web and social channels

Customer-facing sales role at a high-footfall tourist sports and winter equipment shop. Served customers in German and English, managed ski/snowboard maintenance, rental equipment preparation, and inventory.

CAD project lead for bespoke furniture and interior design. Produced 2D/3D technical drawings and client-facing 3D renderings using AutoCAD, Solid Edge, and Pytha. Conducted on-site measurements and coordinated with the production team throughout design and fabrication.

• Delivered photorealistic 3D renderings to support client decision-making on materials and finishes
• Ensured accurate site-to-drawing transfer, streamlining the manufacturing process

Completed mandatory military service. Assigned to facility security at Innsbruck base following basic training. Concurrently completed the final phase of university entrance qualification (Matura).

Designed spa and wellness facility equipment layouts using AutoCAD and Solid Edge. Coordinated with manufacturing and installation teams, and supported on-site installation work on both domestic and international projects.

Vocational training as a technical draftsman, producing 2D facility drawings (plumbing, heating, ventilation) in AutoCAD. Participated in cross-trade coordination meetings with electricians, engineers, and architects. Managed design documentation from drafting through post-construction archiving.

Full-time Japanese language studies. Focus on JLPT preparation, business Japanese, and practical communication.

Covered business management, project management, data analysis, digital marketing, and IT-enabled business process optimization.

University entrance qualification completed via evening courses alongside full-time employment.

Dual system: on-the-job training at Pletzer and theory at Landesberufsschule Hallein.